Effective Date: August 25, 2026
Summit Family & Sport Chiropractic (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit www.summitfamilyandsportschiropractic.com (the “Website”) or interact with our chiropractic services at any of our clinic locations in Allen County and Elkhart County, Indiana.
This Policy applies to all of our locations. Your information may be shared among our locations to coordinate your care, scheduling, and billing.
1. Information We Collect
You provide: full name, email address, phone number (including mobile), mailing address, date of birth, appointment requests, insurance and payment information, text messaging preferences, and any health information you choose to share.
Collected automatically: IP address, browser and device type, referring site, pages visited, and date and time of visits — through cookies and Google Analytics.
2. Health Information (HIPAA)
Health information you provide for treatment, payment, or health care operations is Protected Health Information, governed by HIPAA and our separate Notice of Privacy Practices — not by this Policy. Where HIPAA applies, its protections control. Your rights to access, amend, and restrict that information come from HIPAA and Ind. Code § 16-39, and are broader than those in Section 6.
Please do not send medical details through website forms, email, chat, or text. These channels are not secure. Call the location where you receive care instead — numbers are listed in Section 8.
3. How We Use and Share Information
We use your information to provide care, schedule appointments and send reminders, respond to inquiries, process payments and insurance, send communications you’ve opted in to, improve the Website, and meet our legal obligations.
We share it with service providers who support our operations (scheduling, electronic health records, payment processing, hosting, email and text platforms), with insurers for billing, with other providers involved in your care, with authorities when legally required, and with a successor if the practice is sold. Each service provider is contractually required to protect your information.
We do not sell or rent your personal information.
Our social media pages are governed by each platform’s own policy. Please don’t post health information publicly — we may remove comments containing it.
4. Text Messages
We send two kinds of messages, and you consent to each separately.
Appointment-related: reminders, confirmations, scheduling updates, billing notices. Promotional: offers, educational content, practice news — sent only if you separately agree in writing. You may decline these and still get appointment reminders.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out, or HELP for assistance. To stop only promotional messages, call any of our locations. Consent to texts is not a condition of receiving care. Carriers are not liable for delayed or undelivered messages.
If you receive texts from more than one of our locations, replying STOP stops messages from that location’s number only. To opt out of texts from all locations, call any of our offices and we will remove you from all messaging lists.
To opt in: check the consent box or give written consent on intake paperwork, or give verbal consent to staff (appointment-related only). Boxes are never pre-checked, and promotional consent has its own separate box.
5. Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices and Rights
You may request access to, correction of, or deletion of your personal information, or a copy of it. You may unsubscribe from emails using the link in any message, and opt out of texts by replying STOP. Contact us below; we respond within 45 days and won’t treat you differently for asking.
You may also opt out of Google Analytics with the browser add-on or disable cookies in your browser. We do not use advertising pixels or retargeting trackers.
7. Security, Retention, and Children
We use reasonable safeguards including SSL/TLS encryption, but no method of internet transmission or storage is completely secure.
As required by Ind. Code § 16-39-7-1, we keep patient health records for at least seven (7) years. Other information is kept only as long as needed.
Our Website is intended for adults, and we don’t knowingly collect information online from children under 13. Minor patients are treated with parent or guardian consent; in Indiana the age of majority is 18.
8. Changes and Contact
We may update this Policy at any time. Updates are posted here with a revised effective date.
For questions about this Policy or to exercise your rights, contact any of our locations or email summitfamilychiro@gmail.com.